Accessibility Statement for Gardeners Oakleigh Park Website

Gardeners Oakleigh Park is committed to providing a welcoming and inclusive online experience for all users, including disabled people and those using assistive technologies. This accessibility statement explains the steps we take to make our website more accessible, the standards we aim to meet, and how you can contact us with any accessibility requests or feedback.

Our Accessibility Commitment

We aim to ensure that people visiting our Gardeners Oakleigh Park area website can find information and request services as independently as possible. Our goal is to provide a positive digital experience regardless of a user’s device, browser, or level of technical knowledge. We are working towards full compliance with the Web Content Accessibility Guidelines version 2.1 at level AA.

These guidelines explain how to make web content more accessible for people with a wide range of disabilities, including visual, hearing, cognitive, and motor impairments. They also help improve usability for everyone, including older users and people accessing our site from mobile devices.

Conformance with WCAG 2.1 AA

Our intention is for the Gardeners Oakleigh Park website to align with WCAG 2.1 AA success criteria. This includes providing sufficient colour contrast, ensuring text is readable and resizable, and using clear headings and structure so content is easy to navigate and understand.

We regularly review new and existing content for accessibility issues, and we work to fix any barriers that may prevent users from accessing information about our services in the Oakleigh Park area.

Screen Reader Support

The website is designed to support people who use screen readers and other assistive technologies. We aim to use meaningful page titles, descriptive headings, and clear labels for form fields. Images that convey important information are given appropriate text alternatives to support users who cannot see them.

We avoid using images of text where possible, and we structure our content semantically so that screen reader users can move through sections of the page quickly, especially when looking for specific information about our gardening services in Oakleigh Park.

Keyboard Navigation

The Gardeners Oakleigh Park website is intended to be fully usable with a keyboard alone, without the need for a mouse or touch input. Users should be able to move through links, buttons, and form fields using the Tab, Shift plus Tab, Enter, and Space keys.

We seek to maintain a clear and visible keyboard focus indicator so that users can always see which element is currently selected. We work to ensure that content does not trap keyboard focus and that it is possible to navigate forwards and backwards through interactive elements on every page.

Adaptable and Understandable Content

Content on our Oakleigh Park gardening website is written in plain language where possible to make it easier to read and understand. We use headings, paragraphs, and lists to break up long sections of text. Pages are designed to reflow on different screen sizes and to work on a variety of modern browsers and devices.

We aim to avoid content that flashes or moves in a way that could cause discomfort. When we use video or audio in the future, we will work towards providing captions, transcripts, or other alternatives where practical.

Ongoing Improvements

Accessibility is an ongoing process, and we recognise that our website may not yet be perfect for every user or every assistive technology. We regularly review the site and plan improvements based on user feedback, changes in standards, and updates to technology. Where full compliance with WCAG 2.1 AA is not immediately possible, we will look for practical alternatives to make content available.

Contact for Accessibility Requests and Feedback

If you experience any difficulty using the Gardeners Oakleigh Park website, or if you notice any content that you believe is not accessible, we encourage you to contact us. Please provide as much information as you can, such as the page you were visiting, what you were trying to do, and any assistive technology you use. This helps us understand the issue and work towards a resolution.

You can also contact us to request information about our services in an alternative format. Depending on your needs, this may include providing information in larger print, simpler language, or another accessible format where reasonable.

We review all accessibility feedback and aim to respond as promptly as possible. Your comments help us improve the online experience for everyone who wants to learn about or use Gardeners Oakleigh Park services.